Privacy Policy

Welcome to K-Saib (“Company”, “we”, “our”, “us”).

Brand: K SAIB OUD AND PARFUM
We operate the website ksaib.com, where we offer premium perfumes and attars through our online store and multiple offline outlets across India, with our primary outlet located in Chandigarh.

Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to process orders, improve customer experience, and maintain platform security.

1.1 Personal Information

When you visit our website, place an order, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information (processed through secure third-party payment gateways; we do NOT store your card details)

• Any communication you send us through email or contact forms

1.2 Automatically Collected Information

When you browse ksaib.com, we automatically collect certain information, such as:

• IP address

• Browser type

• Device type

• Cookies and usage data

• Pages visited, time spent, and referral sources

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders

• To communicate order updates

• To respond to queries and provide customer support

• To improve website functionality and user experience

• To detect and prevent fraud or unauthorized activities

• To send promotional emails, offers, and updates (you can opt out anytime)

3. Sharing Your Information

We do NOT sell or rent your personal information.
We may share your data only with:

• Trusted third-party service providers, such as payment gateways, courier partners, analytics tools, and hosting providers

• Legal authorities, if required for compliance with law, fraud prevention, or to protect our rights

All third-party partners are obligated to keep your information secure and confidential.

4. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember your preferences

• Track website traffic and performance

• Provide a smoother shopping experience

You may disable cookies from your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
However, no online platform can guarantee absolute security. By using our website, you acknowledge this limitation.

6. Your Rights

Depending on your region, you may have the right to:

• Access your personal information

• Request correction or updates

• Request deletion of your data (subject to legal or transactional holds)

• Opt-out of marketing communications

For such requests, email us at support@ksaib.com.

7. Children’s Privacy

K-Saib does not knowingly collect data from individuals under 18 years of age.
If you believe a minor has provided us personal information, please contact us and we will remove it immediately.

8. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or want to request data-related actions, please contact us:

📧 Email: support@ksaib.com
🌐 Website: ksaib.com
📍 Head Office: Chandigarh, India